Who we are

As a Provider of Contact Center and Back Office Services Contactonics supports the multiple languages of South Asia as well as English for global clients. Utilising cutting edge Technology and People Management practices Contactonics provides small to medium enterprises with the ability to service their customers with world class levels of service at pricing competitive with much larger operations.

Contactonics is able to meet our client’s need for as a single source delivery partner of services, technology, and training through a strong coalition of technology leaders, services providers and visionaries thus presenting an end-to-end solution that creates real customer benefit. This flexible Coalition approach allows Clients to focus on the need at hand and only pay for services as / when needed.

Established in 2015 by a group coming from various premier Contact Center Operators,  our vision is to be the leader in Contact Center Technology Delivery in the region.
With a combined contact center industry experience of 50+ years, we aim to break new ground in providing innovative solutions for our clients partners, with an eye towards using practical, efficient and cost-effective methods, products and services.
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Our Partners

Agent Balance

Agent Balance, s.r.o.
Hviezdoslavova 1008/7
040 01 Košice, Slovak Republic

Agent Balance