Contactonics Pte Ltd is a contact center consulting and technology distribution firm in SEA. We specialise in delivering customer-focused business strategy, operations and technology services and technology for enterprises of all sizes. Contactonics Serices works closely with clients to build world class, differentiated contact centers. We combine deep market expertise with hands-on contact center experience to provide tactical and strategic recommendations that yield quantifiable benefits for your company and your customers.
Contactonics Services offers a wide range of customised consulting offerings that we tailor to meet the unique needs and challenges of each client. Our highly skilled professionals work with you to identify a program that best meets your needs. We deliver results because we address all aspects of your contact center – staff engagement, best practices, operational analysis, process improvement strategies, and technology analysis and recommendations. Read more about our services
Who we are
Contactonics operates in the Contact Center Technology and Contact Center People Management space, focusing on proactive services, complimenting our clientele’s existing Contact Center resources with our ability to provide an encompassing product and services portfolio to our existing and potential clients in the Small, Medium and Large Enterprise.
Contactonics meets client’s increasing needs for a single source delivery of technology, services and training through strong partnerships with technology leaders, services providers and visionaries thus presenting an end-to-end solution that creates real customer benefit.
Established in 2015 by a group of people coming from various premier Contact Center Operators, our vision is to be the leader in Contact Center Technology Delivery in the region.
With a combined contact center industry experience of 50+ years, we aim to break new ground in providing innovative solutions for our clients partners, with an eye towards using practical, efficient and cost-effective methods, products and services.
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AV. D. JOÃO II N.43, 4TH FLOOR, PARQUE DAS NAÇÕES,
1990-084 LISBON – PORTUGAL
Agent Balance, s.r.o.
040 01 Košice, Slovak Republic
Unit 306 3rd Floor ITC Bldg. 337 Sen. Gil Puyat Avenue. Barangay
Bel Air Makati City, Philippines, 1209